Shipping policy
Shipping Policy
Overview
At Alvoria Wear, we want your order to arrive with as little hassle as possible. This policy explains where we ship, our shipping costs and estimated delivery times, how tracking works, and what to do if there’s a delivery problem.
By placing an order with Alvoria Wear, you agree to the terms below.
Where We Ship
We currently ship to customers in the United States only. We do not offer international shipping at this time.
Shipping Costs
Shipping is free on every order, with no minimum purchase required. Any applicable product taxes or other charges will be shown at checkout when required.
Order Processing Time
- Orders usually take 2–3 business days to prepare and dispatch.
- Business days are Monday through Friday, excluding public holidays.
- Orders placed on weekends or holidays begin processing on the next business day.
- Once your order ships, we’ll email you a shipping confirmation with tracking details.
Estimated Transit Time
For deliveries within the United States, transit usually takes 8–9 business days after dispatch.
Estimated Total Delivery Time
For U.S. orders, the estimated timeline is:
- Processing: 2–3 business days
- Transit: 8–9 business days
- Total: Approximately 10–12 business days from the date you place your order
These are estimates, not guaranteed delivery dates. Weather, carrier issues, busy shopping periods, and other unexpected events may affect delivery times.
Tracking Your Order
After your package ships, we’ll email you a tracking number so you can follow its progress.
If you haven’t received a shipping confirmation after the usual processing period, check your spam folder. If it’s not there, contact our support team for help.
Shipping Delays
A delivery may take longer because of circumstances outside our control, including:
- Delays caused by shipping carriers
- Severe weather or natural events
- Incorrect or incomplete delivery information
If your order is delayed, contact us and we’ll help check its status.
Incorrect Shipping Addresses
Before completing your order, please check that your name, street address, apartment number (if applicable), ZIP code, and phone number are correct.
If you notice an error, contact us as soon as possible. We’ll try to update the address before the order ships, but we can’t guarantee that changes will be possible.
An incorrect or incomplete address may cause a delay, return, or failed delivery. If a package is returned to us, we’ll contact you to discuss the available next steps and any applicable reshipping charges.
Lost or Damaged Packages
If your package arrives damaged, is missing, or is marked as delivered but you can’t find it, contact our support team as soon as reasonably possible.
We’ll review the tracking information and work with the carrier when needed. For damaged or defective items, please also see our Return and Refund Policy.
Taxes and Customs
Any applicable U.S. sales tax will be calculated and shown at checkout before you complete your order.
Some products may be shipped by international fulfilment partners. Any import duties or customs fees for these shipments are paid by Alvoria Wear. You will not be asked to pay extra charges when your order is delivered.
Changes to This Policy
We may update this Shipping Policy when our shipping services or business requirements change. The latest version will be posted on this page.
Contact Us
For questions about your order, delivery, or tracking, please contact our customer support team.
Business Name: Alvoria Wear
Support Email: support@nexuslooks.com
Phone: +1 (218) 577-1025
Business Hours: 9:00 AM–5:00 PM
Chat Support: Available 24/7
Business Address: 6460 Squire Drive Northeast, Fridley, MN 55432-5243, United States.